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Account, billing, and security

The Account section covers the parts of AthenAI that live behind Settings in your dashboard — billing, security, your brand kit, your custom domain, and how to reach support.

If you’re new and trying to figure out which tier is right for you, start with Pricing and tiers. If something specific is broken, jump to Troubleshooting.

  • Pricing and tiers — what each of the five tiers includes, when to upgrade, what the recommendation engine is doing.
  • Approvals, control, and the kill switch — how AthenAI proposes work and how you stay in the driver’s seat.
  • Billing — how to update your card, what happens at end of cycle, how to cancel, what stays after cancellation, security posture, data retention.
  • Custom domains — bring your own domain, DNS setup, SSL provisioning, what happens to your domain if you cancel.
  • Brand kit — how AthenAI generates (Create) or extracts (Grow) your brand, confidence scoring, override paths.
  • Contact and support — how to reach the team, what to include in a ticket, response-time expectations per tier.
  • The product itself — what AthenAI does, paths, free tier — see Getting started.
  • Workflows — what runs in the background, what each one does, how to enable/disable — see Workflows.
  • Things that broke — sign-in problems, integration sync failures, rate-limit errors — see Troubleshooting.
  • Billing: Settings → Billing
  • Custom domain: Settings → Domain
  • Brand kit: Settings → Brand Kit
  • Audit log: Settings → Activity
  • Workflows: Settings → Workflows
  • Support: support@athenaigrowth.com